The global pandemic is one of the defining events of 2020, and it will have a knock-on effect that will last well into the decade. The situation is changing faster than ever and the number of people considered safe to be in a single place has shrunk from thousands to hundreds, to ten. With so many restaurants, bars, movie halls, and gyms shutting down and office workers facing new challenges of working remotely full time, it seems like people are coming to terms with the realities of our interconnected world. To say that we are living in unprecedented times feels like an understatement.
As people have embraced social distancing, there has certainly been a drop-off in brick-and-mortar shopping giving rise to online shopping as people turn to eCommerce to buy most of the items.
Well, where at one place customers are trying their best to adapt to strange times, the business owners are facing much of the same uncertainty, while trying to support their customers’ needs as well as their own. Learn from our e-commerce enthusiasts on how they dealt with challenges like these and what helped them the most to perform now.